Privacy Policy
Last updated: August 7, 2026
This Privacy Policy explains how N.R. Industries, operating under the brand Goodluck Almirah, collects, uses, stores, and protects information through our website, WhatsApp Business communication, and internal CRM application known as Goodluck CRM.
Our business address is:
N.R. Industries
6/7 Industrial Area Baraghatta,
Jhansi Road, Gwalior,
Madhya Pradesh, 474001, India
Contact:
Email: support@goodluckalmirah.com
Phone: 7000626248, 7869139000, 8770938698
1. Information We Collect
When customers, dealers, distributors, or business leads interact with us through WhatsApp, our website, advertisements, forms, calls, or our sales team, we may collect the following information:
Name or business name
Phone number and WhatsApp number
City, location, address, or business area
Messages sent to our WhatsApp Business number
Images, documents, audio, video, or other media shared by the user
Product interest, price range, business type, brand preference, and purchase requirement
Lead stage, tags, notes, tasks, reminders, and follow-up status created by our team
Video call scheduling details
Message delivery, read, and failed status where available
Information received from Meta, WhatsApp Business Platform, or related business messaging tools when a user contacts us
We do not intentionally collect sensitive personal information unless the user voluntarily shares it in a conversation.
2. How We Use Information
We use the collected information for the following business purposes:
To respond to customer and dealer inquiries
To provide product details, catalogues, videos, pricing guidance, and business information
To manage WhatsApp conversations through Goodluck CRM
To schedule calls, video calls, follow-ups, and sales discussions
To maintain customer relationship records
To improve our sales process, support quality, and lead management
To send approved WhatsApp template messages where permitted
To comply with legal, business, and platform requirements
To prevent spam, misuse, fraud, or duplicate communication
Goodluck CRM is used internally by our team to manage business leads and WhatsApp conversations.
3. WhatsApp and Meta Data Usage
When a user contacts our WhatsApp Business number or interacts with our WhatsApp ads, we may receive and process WhatsApp-related information through the WhatsApp Business Platform and Meta services.
We use this data only to:
Receive incoming WhatsApp messages
Send replies, approved templates, media, catalogues, and follow-up messages
Manage customer conversations
Track message status
Support customer-initiated and business-initiated communication according to WhatsApp and Meta policies
We do not sell WhatsApp message data or Meta Platform Data.
4. AI-Assisted Replies
We may use AI tools, including Google Gemini or similar services, to help draft or automate replies to customer inquiries. AI is used only to support business communication and lead handling. Our team may review, manage, mute, or take over conversations when required.
Information shared with AI tools is used only for generating relevant business responses and improving internal workflow.
5. Service Providers and Data Processors
We may use trusted third-party service providers to operate our CRM and communication systems, including:
Meta / WhatsApp Business Platform
Google Workspace, Google Sheets, Google Drive or related Google services
Google Gemini or other AI services used for reply assistance
Hosting, analytics, and technical service providers used for our website or CRM
These providers process data only to help us operate our business systems and communication workflow.
6. Data Sharing
We do not sell, rent, or trade personal information.
We may share information only when necessary:
With our internal sales, support, or operations team
With service providers who help operate our CRM, WhatsApp communication, website, or storage systems
With Meta or WhatsApp as required to use WhatsApp Business services
When required by law, regulation, legal process, or government request
To protect our rights, users, business, or systems from misuse or fraud
7. Data Storage and Security
We store business lead and communication data using secure internal systems, including Google Workspace tools and CRM-related databases or spreadsheets.
We take reasonable technical and organizational measures to protect data from unauthorized access, misuse, loss, or disclosure.
8. Data Retention
We retain customer and lead information for as long as necessary for business communication, sales follow-up, support, record keeping, legal compliance, and dispute resolution.
If a lead is no longer useful or requests deletion, we may archive or delete the record from active CRM views while retaining limited audit information where required for business or legal purposes.
9. User Choices, Opt-Out, and Deletion Requests
Users may request to:
Stop receiving messages
Be marked as Do Not Disturb
Correct their information
Request deletion of their information
Ask what information we hold about them
To make a request, contact us at:
Email: support@goodluckalmirah.com
Phone: 7000626248, 7869139000, 8770938698
Users can also reply with words such as “STOP”, “DND”, or “Do not message” on WhatsApp, and our team will take reasonable steps to stop further non-essential communication.
10. Children’s Privacy
Our products and services are intended for businesses, dealers, distributors, and adult customers. We do not knowingly collect information from children.
11. International Processing
Some of our service providers may process or store information outside India, including in countries where Google, Meta, WhatsApp, or other technology providers operate. By communicating with us, users understand that their information may be processed through these systems.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
13. Contact Us
For privacy questions, deletion requests, or data-related concerns, contact:
N.R. Industries / Goodluck Almirah
6/7 Industrial Area Baraghatta, Jhansi Road, Gwalior, Madhya Pradesh, 474001, India
Email: support@goodluckalmirah.com
Phone: 7000626248, 7869139000, 8770938698
Privacy Policy
Last updated: August 7, 2026
This Privacy Policy explains how N.R. Industries, operating under the brand Goodluck Almirah, collects, uses, stores, and protects information through our website, WhatsApp Business communication, and internal CRM application known as Goodluck CRM.
Our business address is:
N.R. Industries
6/7 Industrial Area Baraghatta,
Jhansi Road, Gwalior,
Madhya Pradesh, 474001, India
Contact:
Email: support@goodluckalmirah.com
Phone: 7000626248, 7869139000, 8770938698
1. Information We Collect
When customers, dealers, distributors, or business leads interact with us through WhatsApp, our website, advertisements, forms, calls, or our sales team, we may collect the following information:
Name or business name
Phone number and WhatsApp number
City, location, address, or business area
Messages sent to our WhatsApp Business number
Images, documents, audio, video, or other media shared by the user
Product interest, price range, business type, brand preference, and purchase requirement
Lead stage, tags, notes, tasks, reminders, and follow-up status created by our team
Video call scheduling details
Message delivery, read, and failed status where available
Information received from Meta, WhatsApp Business Platform, or related business messaging tools when a user contacts us
We do not intentionally collect sensitive personal information unless the user voluntarily shares it in a conversation.
2. How We Use Information
We use the collected information for the following business purposes:
To respond to customer and dealer inquiries
To provide product details, catalogues, videos, pricing guidance, and business information
To manage WhatsApp conversations through Goodluck CRM
To schedule calls, video calls, follow-ups, and sales discussions
To maintain customer relationship records
To improve our sales process, support quality, and lead management
To send approved WhatsApp template messages where permitted
To comply with legal, business, and platform requirements
To prevent spam, misuse, fraud, or duplicate communication
Goodluck CRM is used internally by our team to manage business leads and WhatsApp conversations.
3. WhatsApp and Meta Data Usage
When a user contacts our WhatsApp Business number or interacts with our WhatsApp ads, we may receive and process WhatsApp-related information through the WhatsApp Business Platform and Meta services.
We use this data only to:
Receive incoming WhatsApp messages
Send replies, approved templates, media, catalogues, and follow-up messages
Manage customer conversations
Track message status
Support customer-initiated and business-initiated communication according to WhatsApp and Meta policies
We do not sell WhatsApp message data or Meta Platform Data.
4. AI-Assisted Replies
We may use AI tools, including Google Gemini or similar services, to help draft or automate replies to customer inquiries. AI is used only to support business communication and lead handling. Our team may review, manage, mute, or take over conversations when required.
Information shared with AI tools is used only for generating relevant business responses and improving internal workflow.
5. Service Providers and Data Processors
We may use trusted third-party service providers to operate our CRM and communication systems, including:
Meta / WhatsApp Business Platform
Google Workspace, Google Sheets, Google Drive or related Google services
Google Gemini or other AI services used for reply assistance
Hosting, analytics, and technical service providers used for our website or CRM
These providers process data only to help us operate our business systems and communication workflow.
6. Data Sharing
We do not sell, rent, or trade personal information.
We may share information only when necessary:
With our internal sales, support, or operations team
With service providers who help operate our CRM, WhatsApp communication, website, or storage systems
With Meta or WhatsApp as required to use WhatsApp Business services
When required by law, regulation, legal process, or government request
To protect our rights, users, business, or systems from misuse or fraud
7. Data Storage and Security
We store business lead and communication data using secure internal systems, including Google Workspace tools and CRM-related databases or spreadsheets.
We take reasonable technical and organizational measures to protect data from unauthorized access, misuse, loss, or disclosure.
8. Data Retention
We retain customer and lead information for as long as necessary for business communication, sales follow-up, support, record keeping, legal compliance, and dispute resolution.
If a lead is no longer useful or requests deletion, we may archive or delete the record from active CRM views while retaining limited audit information where required for business or legal purposes.
9. User Choices, Opt-Out, and Deletion Requests
Users may request to:
Stop receiving messages
Be marked as Do Not Disturb
Correct their information
Request deletion of their information
Ask what information we hold about them
To make a request, contact us at:
Email: support@goodluckalmirah.com
Phone: 7000626248, 7869139000, 8770938698
Users can also reply with words such as “STOP”, “DND”, or “Do not message” on WhatsApp, and our team will take reasonable steps to stop further non-essential communication.
10. Children’s Privacy
Our products and services are intended for businesses, dealers, distributors, and adult customers. We do not knowingly collect information from children.
11. International Processing
Some of our service providers may process or store information outside India, including in countries where Google, Meta, WhatsApp, or other technology providers operate. By communicating with us, users understand that their information may be processed through these systems.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
13. Contact Us
For privacy questions, deletion requests, or data-related concerns, contact:
N.R. Industries / Goodluck Almirah
6/7 Industrial Area Baraghatta, Jhansi Road, Gwalior, Madhya Pradesh, 474001, India
Email: support@goodluckalmirah.com
Phone: 7000626248, 7869139000, 8770938698
Where To Find Us ?
N.R. INDUSTRIES
6/7 INDUSTRIAL AREA BARAGHATTA
JHANSHI ROAD, GWALIOR,
MADHYA PRADESH, 474001, INDIA
Contacts
✆ 7000626248, 7869139000, 8770938698
support@goodluckalmirah.com